We developed a conversational AI voice bot that automates admission inquiry handling, reduces staff workload, and captures structured lead data throughout peak admission seasons.
High operational burden on admission staff
Loss of leads due to unanswered/missed calls
Inefficient inquiry tracking
No 24×7 admission support capability
Call Handling Setup using Exotel’s multi-level IVR
Conversational AI Voicebot for interactive student queries
Speech-to-Text + NLP (OpenAI & LangChain) for intent classification
Lead Capture System using PostgreSQL + MongoDB Atlas
Seamless Agent Handoff through Exotel transfer APIs
Analytics Dashboards to visualize applicant engagement and conversion patterns
Our 24×7 automated admission inquiry support significantly reduces manual workload by 60–70%, allowing admission teams to focus on high-priority tasks. Applicants benefit from faster query resolution and a smoother experience, while the system provides structured, actionable insights to help teams make informed decisions. This combination of efficiency and enhanced engagement ensures a seamless admission process for both staff and applicants.
Experience how our AI-powered voice bot guides prospective students through real college information. These audio samples demonstrate the bot explaining college offerings, available branches, fee structures, admission details and campus activities in a clear, conversational way. Each clip captures how the AI assistant delivers fast, accurate and student-friendly responses that simplify the entire inquiry process.
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